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Privacy Policy

Effective Date: [October 2024]

Sierra Juliet ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and interact with us, including through our enquiry form.

1. Data We Collect

We may collect and process the following personal data:

  • Contact Information: Your name, email address, phone number, and any other details you provide via our enquiry form.
  • Communication Records: Any correspondence you have with us.
  • Website Usage Data: Technical information, including your IP address, browser type, and operating system, collected via cookies and analytics tools (if applicable).

2. How We Use Your Data

We collect and use your personal data for the following purposes:

  • To respond to your enquiries and provide the information or services you request.
  • To communicate with you regarding our services or updates, where you have consented to such communication.
  • To improve our website, products, and services.

3. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you voluntarily provide your information via our enquiry form.
  • Legitimate Interests: To respond to your enquiries and improve our services.

4. Sharing Your Data

We do not sell or rent your personal data. Your data may be shared with third-party service providers who assist in website hosting, email delivery, or other necessary operations. These providers are contractually obligated to protect your data and comply with GDPR.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw your consent at any time for data processing.

To exercise these rights, contact us at hello@sierrajuliet.co.uk

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or destruction.

8. Cookies

Our website may use cookies to enhance user experience. You can manage cookie settings via your browser.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and, where appropriate, notified to you via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sierra Juliet
Email: hello@sierrajuliet.co.uk